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Hikkapu avatar
Hikkapu
30
3 hours ago

Technical issue

It seems that I'm no longer able to tick off yesterday's tasks. Is someone else experiencing the same bug?


4 comments

Posts and comments here share personal experience — not medical advice. For treatment questions, talk to a clinician.


Julia from Numo avatar
Julia from Numo
28
3 hours ago

Just tested, it’s working on my device (iphone) - so please screen record it and send to julia@numo.ai

Hikkapu avatar
Hikkapu3 hours ago

My phone has Android version 11. The problem started today randomly. I missed to tick off a task from yesterday and went to do it at about midnight and it didn't press. I thought my wifi might be bad and waited till the morning, then tried again, pressing on the same task. It's the only one left from yesterday that I didnt tick off. But it just doesn't press, there's nothing else I can really tell you :( Didn't happen before too

Hikkapu avatar
Hikkapu3 hours ago

Sorry probably dumb question but how do I even record pressing something that doesn't press? Won't it just be an unmoving task screen because it doesn't record my finger?

Julia from Numo avatar
Julia from Numo3 hours ago

fair point 😄 Screen recording won’t show much here. Can you tell me: what device model and iOS/Android version are you on? Also — does it happen every time or randomly? Does hard-closing the app and reopening help with the issue? That’ll help us track it down much faster!