Task list problems

For the past couple of weeks, my task list will only show like 12 tasks and will not scroll through the rest. If I go to prioritize them, they are all there. I have been trying to get help from the help section, and it has been a ridiculous nighmare. I was told that the "fix" will come out in the next update but mo idea when the update will be. Then I was told to uninstall and reinstall. It wouldn't let.me on unless I chose a new "plan" but I have already paid for the yearly "plan." I finally, after.getting NO help from the help desk (or whatever it is) other than to say I must have a different email that I used, which I did not, I have had the same accoint from day one. Is anyone else experiencing extreme difficulties with the app???